Increase Customer Engagement and Recover Abandoned Orders
YITH WooCommerce Pending Order Survey Premium is a powerful tool designed to enhance your store’s recovery rate of unfinished orders. It automatically sends personalized emails to customers with pending purchases, inquiring about their reasons for not completing the checkout process. You can boost conversions by including discount coupons directly in these messages and providing convenient links for customers to complete their payments.
Key Features:
- Create multiple surveys sent to customers with pending orders
- Schedule email dispatches with customizable intervals
- Include discount coupons within survey emails
- Provide easy payment links within emails
- Send automatic thank-you messages after order completion
- View detailed responses and insights from surveys
- Support open-ended questions for richer feedback
- Access comprehensive views of pending and recovered orders
- Export survey data and responses to CSV files
- Fully compatible with WPML for multilingual support
This plugin helps gather valuable customer feedback while streamlining the recovery of lost sales, improving both user experience and store performance.